Assistant Manager (Shift Supervisor) – Contact Centre Operations (x 4)

Job Title: Assistant Manager (Shift Supervisor) – Contact Centre Operations     Vacancies Available: 4

Employer: Department of Health, Provincial Administration, Eastern Cape

Centre:  E.L. Shared Contact Centre

Job Reference No: RAMCCO/SSPV/E.L./03/03/05/2013

Annual Salary: 252,144 to 297,006 Rands per year plus benefits.

Educational Requirements:

  • Diploma or Degree in Social Science OR
  • Advanced Certificate in Special Needs program  OR
  • Advanced Certificate in Public Administration / Business Studies or similar qualification.


  • Have a minimum of 3 to 5 years experience in Customer Service/Contact Centre environment.

Other Requirements:

  • Possess Computer Skills
  • Be knowledgeable with Public Service Regulations, the Eastern Cape Department of Health mandate, Operational Standard Procedures of the Contact Centre and/or any related services/environments.
  • Possess Unendorsed Driver’s License Code EB
  • Have People Management Skills
  • Have Leadership/Communication Skills
  • Be familiar with Special Needs and Counselling

How to Apply: First, you will need to download the Z83 Application Form Here >> Z83 Form. Applications should be delivered by hand or sent by postal service.

Submit your job application to:

The Department of Health Main Registry,

Dukumbana Building,

4th Floor

Room No.411


The Recruitment Manager,

Department of Health,

Private Bag X0038,

BISHO 5605

Enquiries about this Job Vacancy can be directed to:

Mr. Z Ntlube

Telephone: 043 7110699

Closing Date of Application:  11 June 2013

Documents to be sent with Application: Attach your updated CV and certified photocopies of your Educational Qualifications, ID card and Driver’s license. Documents should have a certifying stamp that is not older than 3 months.

For more Job details, download the document >> Department of Health Vacancies