Jan 15

Junior Technical Associate – Wootware

Last updated: January 2018

We’ve got a position available within our technical team.

Position entails:

-Dealing with clients via email/phone/in person to handle troubleshooting and returns
-Testing of PCs/components to determine or reproduce faults, building PCs/upgrading notebooks.
-Handling returns of faulty goods to our suppliers for warranty processing
-Working as part of a tight-knit team, becoming part of the future of our company

Attention to detail and great communicaiton skills are essential for this role.
We work in a very fast-paced industry and there will be lots to learn.
If you’ve got a passion for technology & consider yourself meticulous, this is the job for you.

Skills and Traits Required:

-Solid grasp of the technical fundamentals of computers and consumer electronics
-Excellent English skills, fluency in Afrikaans is also a plus.
-Adaptability to be able to focus on a single task or be able to switch between multiple tasks
-Fast and enthusiastic learner
-Honest and ethical
-Logical thinking and inquisitive
-Ability to work both quickly and accurately
-Friendly, presentable and comfortable working with customers on a daily basis
-Keen eye for detail
-Experience building PCs is a big plus

Other Requirements:

-Must be over 18 and have own transport
-Matric or equivalent
-Must be able to work in Somerset West, Western Cape, full-time

This employment will suit you if you:

-Are enthusiastic, positive and are always eager and willing to help where possible
-Enjoy any of the following: gaming, overclocking and keeping up-to-date with technology
-Read any sites like Anandtech, Tomshardware, Ars Technica, MyBroadBand and other technology-related blogs and forums.

Who are we?

-We’re a quirky, fast-growing and enthusiastic computer and consumer electronics e-tailer that’s absolutely devoted to customer-service.

If you don’t receive a response from us within 2 weeks, this would mean that your application is unsuccessful at this time.

Hiring Process:

– Please complete the form by clicking the link below:

https://www.wootware.co.za/2018-tech-questionnaire