Aug 21

Job Vacancy – Assistant Gym Manager – City Centre, Cape Town, SA

Date Listed 16/08/2016
Location
City Centre, Cape Town
Advertised By Agency
Job Type Full-Time
Employment Equity Non EE/AA

My client, a Fitness Centre, based in Cape Town seeks to employ an Assistant Gym Manager to work in their club.

The successful candidate, MUST have a good knowledge of CLIMBING & MUST have assisted in the management of a gym/health facility

Responsibilities and duties include:

Events co-ordinator.
Organising all details of Corporate events, birthday party bookings, courses and other ad-hoc events.
Liaising with all relevant parties for the above events.
Course Instructor.
Occasional instruction of the above courses.
Ensuring our course instruction and material is kept to the highest possible standard.
Data Entry & Management.
Maintaining and monitoring our membership and waiver systems.
Safety Checks
Ensuring all climbing activities constantly comply to facility rules.
Making sure safety checks happen constantly throughout the day.
Managing POS trading, processing and cash-ups.
Invoicing (customers and suppliers) for goods/services sold.
Managing and ordering stock.
Social Media and Website.
Updating of social media
Monitoring and updating of the webpage
Staff management.
Management of front desk staff schedule.
Assisting with sourcing, hiring and management of part time staff under Gym Manager’s supervision.
Ad-Hoc Duties
these may include tasks that are not specified in your job role. They are usually temporary in nature. Should they become a permanent aspect of your job it will be discussed and mutually agreed to.

Qualifications

Qualification in Sports Sciences or related

Salary package:

R16 000 (ctc) depending on experience

To apply, please send your updated CV, together with a recent photograph towarren@nlpersonnel.com

Only shortlisted candidates will be contacted

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Aug 21

Job Vacancy – Permanent Reservations / Sales Consultant – City Centre, Cape Town

Date Listed 20/08/2016
Location
City Centre, Cape Town
Advertised By Agency
Job Type Full-Time

Our Client, one of the leading tour operators in Southern Africa and who specialises in small-group and tailor-made private safaris in Africa, is currently looking for a Reservations/Sales Consultant to join their reputable establishment in Cape Town.

The role of the Reservations/Sales Consultant is to service incoming enquiries from direct clients and agents. They do this by using their extensi

Minimum Requirements:

More than 3 years’ FIT experience is essential
Duties would include, but are not limited to:
Reservations System and Data Capturing

Answer incoming Direct and Agent phone calls, e-mail and Live Chat enquiries – if you are a specialist in a certain area, particularly if you have been there on an educational trip, you will be expected to take the phone call even if the request is sent to another consultant.

Log every enquiry into the Reservations system, and follow the systems in place to ensure correct data capturing and reservation monitoring. Training will be provided and difficulties must be reported immediately.
Quotations

Receive requests from Agents and Direct clients

Send a response to all requests within the same working day.

Interpretation / evaluation of requirements and provide available options

Preparation of quotes

Preparation of detailed itineraries

Present quotes and itineraries to Agent / Client

Obtain feedback from clients on quotations (follow up)

All quotes and invoices to be exported from the reservations system

Issue and send invoices to agents within the correct time frame – minimum of 30 days prior to travel, sooner if pre payments are required, and immediately for any last minute reservations (within less than 30 days)
Tour Administration and Reservations

Book all suppliers

Log all tailor-made groups in the departure sheet

Monitor reservations – i.e. timeous cancellation of services as required by supplier

Execute all work through the Reservations System

Obtain and approve all pro-forma invoices before being passed to Accounts.

Informing Accounts division of payment due dates

Inform agent of supplier deadlines (payment and cancellation dates)

Inform agent immediately when substitute accommodation or supplier has to be used. Re-adjust price when necessary.

Private guided tours: Researching and obtaining all relative information regarding the tour (accommodation, routes, transport) for the guide briefing. It is essential that guides are fully informed on all the details of the route and should also be provided with as much information as possible regarding the clients.
Client/Agent Management

Develop and maintain a good relationship with your assigned agents / clients.

Inform Office Management and the Marketing Department immediately of any problems, new requests, and brochure requests. etc.

Follow up after quotations are sent out

Get feedback on completion of each trip, follow up with Agents

Ensure that tours run efficiently and correctly.

Minimize complaints due to incorrect properties being used, lack of information regarding distances, vehicles etc.

Be responsible for the successful operation of your tours from start to end.
Administration

Issue vouchers, proof of payment, client feedback form, etc

For private guided tours; provide guide with additional information or assistance as requested during the running of the tour.

Run monthly reports on past months sales

A/H – Emergency phone. This will be coordinated on a rotation basis and when it is a consultant’s duty he/she must ensure that the following is on hand:-

Detailed tour file

Contacts Phone List

Phone charger and pin number
General

If necessary, the successful candidate may be required to do general office work or assist in other areas of the company in terms of the General Conditions of Employment.

The successful candidate may be required to assist in training programs (computer, sales training etc.) These may be outside of working hours.

The successful candidate is expected to use our templates and methods for sending out itineraries, working out proposals, sending invoices, etc. If not clear, it is essential to ask.

Always service your agents with professionalism, good prompt service and quick turnaround at all times.
The salary for this position includes a basic salary PLUS a highly competitive commission structure, which will be discussed by the Client.
If this sound like you and you would like to take the next step in your career, please reply to this ad with a copy of your updated CV and salary expectation. Or email your CV directly to us at jobs@blackpenrecruitment.com
We anticipate your response and look forward to speaking to you soon!
Minimum Requirements:

More than 3 years’ FIT experience is essential
Duties would include, but are not limited to:
Reservations System and Data Capturing

Answer incoming Direct and Agent phone calls, e-mail and Live Chat enquiries – if you are a specialist in a certain area, particularly if you have been there on an educational trip, you will be expected to take the phone call even if the request is sent to another consultant.

Log every enquiry into the Reservations system, and follow the systems in place to ensure correct data capturing and reservation monitoring. Training will be provided and difficulties must be reported immediately.
Quotations

Receive requests from Agents and Direct clients

Send a response to all requests within the same working day.

Interpretation / evaluation of requirements and provide available options

Preparation of quotes

Preparation of detailed itineraries

Present quotes and itineraries to Agent / Client

Obtain feedback from clients on quotations (follow up)

All quotes and invoices to be exported from the reservations system

Issue and send invoices to agents within the correct time frame – minimum of 30 days prior to travel, sooner if pre payments are required, and immediately for any last minute reservations (within less than 30 days)
Tour Administration and Reservations

Book all suppliers

Log all tailor-made groups in the departure sheet

Monitor reservations – i.e. timeous cancellation of services as required by supplier

Execute all work through the Reservations System

Obtain and approve all pro-forma invoices before being passed to Accounts.

Informing Accounts division of payment due dates

Inform agent of supplier deadlines (payment and cancellation dates)

Inform agent immediately when substitute accommodation or supplier has to be used. Re-adjust price when necessary.

Private guided tours: Researching and obtaining all relative information regarding the to
Job Reference #: CPT000023/WA
Tel:021418289
http://www.blackpen-immigration.com/

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