Reservations / Sales Manager


  • Date Listed 23/11/2014
  • Location

    Langebaan, West Coast

  • Advertised By Private
  • Job Type Full-Time

A modern, vibrant mid-tier 28-room hotel in Langebaan, purpose-built to serve the watersports industry in the region is looking for a reservations / sales manager.

A brief summary of the responsibilities:

·         Accommodation reservations, dealing with: national & international guests, national & international tour operators & travel agencies, companies.

·         Responsible for the data input on the hotel system and to update or amend the data where necessary.

·         Ensure that all reservations are secured by means of deposit or credit card authorizations and to follow up on any no shows.

·         Carry out ongoing checks on the availability screen ensuring the maximum inventory is available at all times.

·         Guest Relations.

·         Handle any guest problems or complaints and bring serious complaints to the attention of the General Manager.

·         Managing the availability of the hotel on our international booking engine and all sales channels.

·         Prepare and implement sales promotions.

·         Sales and bookings of accommodation / function / restaurant / watersports / spa packages.

·         Reception and coordination of spa, function and package bookings.

·         Managing Front Office staff.

Only reply to this add and send us your cv if:
– You have completed your hotel management studies.
– You’re of South African nationality.
– You have experience in the reservations department of at least one accommodation establishment in the Western Cape.
– You live in or around Langebaan or you’re willing to move to Langebaan.


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