Store Manager, Clicks Piketberg


  • Date Listed 25/11/2014
  • Location

    Other, Cape Winelands

  • Advertised By Private
  • Job Type Full-Time
  • Employment Equity Non EE/AA

Job Purpose

To manage the day to day operations in store through effective staff management, delivery of the customer journey and compliance to policies and procedures in order to maximise profitability

Job Objectives

 

  • To deliver the Customer Journey in order to enhance the customer experience within the store
  • To achieve store financial targets and manage expenses in order to increase store profitability
  • To manage stock in order to maintain stock levels and ensure availability to deliver the brand promise
  • To comply with all policies, procedures, administrative, system and reporting requirements to minimise risk to the store
  • To recruit, develop and manage employees in order to deliver the brand promise and maximise store profitability
  • To communicate and liaise with relevant stakeholders in order to achieve the store targets.
  • To develop an understanding of activities and competitors around the store in order to increase sales and maintain a competitive edge.

Job Requirements

 

Job Knowledge:

  • Retail principles
  • Scheduling
  • Basic IR

 

Job Related Skills:

  • People management, coaching skills
  • Communication skills
  • Planning and organising skills
  • Decision making skills
  • Basic financial, analytical skills
  • Persuading and conflict management skills
  • Commercial thinking skills
  • Delegation skills

 

Job Experience:

  • Essential: Minimum 3 years store/retail/hospitality managerial experience
  • Essential: Customer Service experience
  • Essential: Retail sales experience

Education:

  • Essential: Grade 12
  • Desirable: Retail management qualification 
  • Competency Requirements 
            
    Essential
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Leading and Supervising
  • Adhering to Principles and Values
  • Achieving Personal Work Goals and Objectives
  • Planning and Organising
  • Coping with Pressures and Setbacks 


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