Jun 10

Vacancy – Receptionist – Clocktower, Nedbank – Cape Town

Receptionist – Clocktower

Location: Cape Town, ZA



Nedbank Recruiting

Closing Date

16 June 2017

Job Purpose

Group Business Property Services presents an exciting career opportunity to provide proffessional client centric reception services to the business . In this role you are rquired to minimisereputational risk by responding to customer related issues in a client centric way  and postively demostrate Nedbank values through interaction with the team and stakeholders.

Job Responsibilities

  •  Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.Ensure that own contribution and participation contributes to the achievement of team goals.
  •  Meet business requests by providing secretarial assistance.
  • Facilitate mail delivery by receiving; sorting and distributing mail.
  • Maintain a pleasant and professional reception environment by managing the flow of people and prioritising activities.
  • Ensure smooth running of meetings by co-ordinating boardroom bookings; catering and preparing rooms.
  • Ensure compliance by adhering to internal and external regulatory requirements; governance and policies.
  • Meet financial objectives by co-ordinating activities in line with budget requirements.
  • Minimise costs by considering efficiencies and reducing unnecessary expenditure.
  • Receive and direct visitors to the relevant department
  • Deal with client needs by directing calls; handling queries and general assistance.

Essential Qualifications

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Secretarial qualification

Type of Exposure

  • Provided Client Service
  • Provided Administrative Support
  • Managed Relationships
  • Completed Reports and Achieved Budgets
  • Manage internal process

Minimum Experience

  • 1 – 2 years secretarial or administration experience

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Data analysis
  • Microsoft Office
  • Nedbank policies and procedures
  • Nedbank vision and strategy
  • Relevant regulatory knowledge
  • Business writing skills
  • Nedbank culture

Behavioural Competencies

  • Continuous Learning
  • Contributing to Team Success
  • Decision Making
  • Work Standards
  • Building Trusting Relationships
  • High-Impact Communication
  • Planning and Organizing
  • Technical/Professional Knowledge and Skills



Please contact the Nedbank Recruiting Team at +27 860 555 566