Receptionist / Switchboard Operator

The successful candidate will be responsible for:

• Access control of reception area.

• Assist / direct customer to relevant staff member for sales queries.

• Answer incoming calls (within 3 rings) and transfer calls to relevant staff members.

• Record messages & send to relevant person via email.

• Programming of short codes for staff and update branch extension list and send to staff when necessary.

• Attend to all incoming faxes and distributing where necessary.

• Complete Customer Survey Questionnaires and update on Spreadsheet

• Ensuring that telephone management system is working efficiently and seeing to any repairs and/or maintenance requirements.

• Assist Office Manager with any other duties as requested from time to time.

   

  Requirements

   

• Minimum 2 years experience

• Matric

• Working knowledge of the company’s mainframe computer system

• Good communication skills (English and Afrikaans)

• Be willing to work overtime

PLEASE SEND CV TO:                MARYKA TREURNICH

                                                E-MAIL:  jobsct@hyflo.co.za

Please note: Only short listed candidates will be communicated with.